• 1999

Company Description

ZOOM International provides call recording, screen capture, quality management and speech analytics solutions for contact centers based on Cisco and Avaya infrastructure. ZOOM focuses its solutions around their "Empower the agent" philosophy. They believe that giving the agent access to their performance, feedback, scoring and evaluations is the easiest way to make them engaged, motivated and focused on providing the best customer service.

  • Manufacturer:

    Software
  • Formed:

    1999
  • Founders:

    Simon Vostry.
  • Company Website:

  • Company E-mail:

  • Company Address:

    761 Old Hickory Blvd Suite 201
    Brentwood, TN 37027
    United States
  • CEO:

    • Simon Vostry