Value Proposition for Establishing Archives or Other Historical Programs in Your Organization

by Glenn Bugos

 

PART II - Getting Started on Corporate History

The best history is very local. It might be conveyed in one picture of the first storefront, a well-timed anecdote from a boss, holding a path-breaking prototype in your hand. History may grow too dilute as it tries to address too wide an audience. For corporations, the best history should be molded, by professionals, to match the interests of corporate leaders. Defining what is a moment of significance is at the heart of the professional practice of history.

The best history also unfolds slowly. It improves as accumulated research is reconsidered, as comments are returned, and as the narrative is rearranged so emerging themes bear greater significance. History that is rushed to press often sacrifices significant ideas to the dazzling details. The best corporate history programs have invested years, if not dollars, in honing their abilities. Anticipating all the questions the future might ask about the past is at the heart of professional practice of archivists.

Seed money—a modest amount from the chairman’s discretionary fund--is often the best way to start into the history of an IT company. Seed funds can help a young historian approaching a corporation with a new historical question, or encourage a retiree to finally put pen to paper. Seed funds can launch a few key oral histories so a corporation can find its voice. Seed funds can help save historical resources on the brink of destruction, and prepare them for a good home. Seed funds can help demystify the history process to corporate executives, match the right historian to corporate needs, and encourage innovative ways of presenting a story. Seed funds enable a first draft of history, encouraging others to aspire to a final word.

The path of least resistance in IT corporate history is the cookie-cutter, especially when budgets and schedules look tight. There are a number of immediately recognizable media for presenting any story—a picture book, a newsletter article, a lobby exhibit—but focusing on the deliverable makes the journey less satisfying.

History is not a product, but a process. Much as a history teacher engages a classroom in a semester-long conversation about what is significant in the past, the corporate historian also should enter into a persistent dialogue with the corporation. History is a way of thinking as though time mattered, of defining which elements of the past truly constrain your present, and of constantly redefining what has been significant to you and your organization.

Many companies remain passive about the value of their past. The only historical record they may leave are SEC filings or documents produced from discovery during litigation. Or they let journalists shape the discussion about what was important to them.

Apart from the historian, the person most responsible for defining a firm’s story, grasping its big picture, and crafting its place in history, is the chairman of the board. A history effort might be managed by the public affairs, legal or library departments. Most of the information might come from founders or old timers; most of the reading might be done by ambitious young employees. But corporate history can only be effective with active interest from the CEO and chairperson.

The Information Technology Historical Society encourages you to get the conversation started. We stand ready to help track your projects, find people to help, and an audience interested in your progress. We will provide a platform from which you can try to frame your stories. We look forward to hearing about where the conversation takes you.

 

PART I - The Value Proposition for Corporate History

PART III - Models of Corporate Activity in IT History