Botego

Virtual Customer Reps. Reduces costs, increases customer satisfaction.

Virtual Customer Reps. Reduces costs, increases customer satisfaction. Knowledgebase tools Thanks to the Wordnet, the application 'knows' that 'price' and 'cost' are two similar words. Makes information retreival much easier and faster for call center agents, where these two are strong KPI's. Social media analysis Making use of linguistic technology to automate sentiment analysis. E-mail autoresponders Contextual e-mail autoresponder for e- commerce companies.