Caller Zen

Caller Zen is a mobile application based customer service portal providing SMS support communications technology.

Caller Zen is a mobile application-based customer service portal that provides SMS support communications technology. It handles support requests through SMSs to keep its users’ customers happy and their costs down. It integrates with Microsoft, slack, and salesforce. When a customer calls, they hear customized greeting message and then receive a text message from the number the user is registered with. Caller Zen is a U.S.-based company that was founded in 2015 by Alex De Simone.