CallVU

When calling customer-care, CallVU automatically opens a visual layer on the phone's screen. Everything you hear, you now see.

CallVU develops a visual solution for call centers. With CallVU callers can enjoy a visual interface. Simple, Clear, Bright. CallVU is a flexible multichannel platform that enables large enterprises to extend and expose digital assets developed for the Web and mobile apps. With CallVU, customers who have not yet gone digital can choose to interact with enterprises by calling directly from their smartphones and enjoying a digital call experience. CallVU addresses the business need of diverting customers to digital self-service - reducing call volumes, improving service availability, ensuring a higher percentage of customers benefit from their digital content investment and enhancing the customer experience. With CallVU you can achieve better interaction with customers, improve brand recognition and empower users with self-service capabilities even for complex processes currently supported only by contact centers.