ChatDirect

ChatDirect provides the best chatbots to support healthcare organisations .

ChatDirect is a chat-bot solution which can run automatic chat conversations. This makes it a good fit to respond to care related user questions through chat. Through smart and self-explanatory word recognition, it is able to understand and respond quickly to questions, despite spelling mistakes and typos. After understanding the question, it will provide you with suitable answers. These answers can be configured by the system itself, or it is retrieved from your external systems (such as your ERS or other back-end system). ChatDirect helps to relieve the pressure on your employees by automatically answering your users' questions via chat, allowing your employees to engage in more complex issues where human intuition is needed.