• 1972

Company Description

Customer Contact Services is a provider of call center solutions and answering services.

Customer Contact Services is a full service contact center offering traditional answering services and call center services. Based in Eden Prairie, MN, Customer Contact Services has been in business for over 35 years. The call center serves clients large and small across all industries including real estate, healthcare/medical, lawyers, non-profit, emergency dispatch centers, retail and ecommerce, small businesses, and more. All agents are bilingual and available for 24/7 call center support. Customer Contact Services offers traditional answering services and message taking as well as modern communications services such as order taking and fulfillment, live chat, SMS, voicemail, virtual receptionist services, inbound call center services, outbound call center services, telemarketing, email management, tech support, marketing, surveys, lead capture, etc. Customer Contact Services is a US-based call center employing certified agents and offering routine training as trends in the call center industry change.