• 2009 October 01

Company Description

EasyTechy, US-based Tech Support company

EasyTechy is a technical support platform managed and operated by experienced IT technicians. The platform offers support for computers, tablets, peripherals, TVs, home theaters and gaming consoles. Experts can provide support via phone, email, chat or remote-screen sharing modules. From device setup and configuration to repair and maintenance to security and optimization – everything is made available to consumers spontaneously. Hence, consumers can derive warranted performance from their technology products and services. EasyTechy serves consumers in Australia, Canada, France, the US and the UK, and currently has over 100K satisfied consumers. The company has achieved 95% first call resolution rate in the concluding year, and is likely to extend its services in other geographies. EasyTechy adopts user-friendly terms and conditions including privacy policy and refund policy, and presents affordable tech support plans. Consumers can choose plans from its online store, and avail themselves of its services in a quick and easy manner. Every tech support plan safeguards consumers’ interests and promises complete satisfaction. EasyTechy not just provides solution but also makes sure that the offered remedy is meeting the expectation of the tech user. EasyTechy has a customer service department that operates round-the-clock to listen to customers. EasyTechy also has a knowledge base comprising of do-it-yourself solutions pertaining to operating system, application software, email and Internet, gaming consoles and more. This is available online on its website via its Support Center section.