eTelecare Global Solutions

Business process outsourcing (BPO)

eTelecare Global Solutions was founded by two experienced veterans of a renowned consulting company's call center practice. This consulting lineage, performance driven culture, combined with a client-centric approach forms the foundation of how they serve their clients. This foundation has created a company that provides superior service through a focus on quality, rigorous hiring processes, benchmarked call monitoring, and a continuous improvement approach that delivers quantifiable value and reduces your overall cost to serve.