PlayVox

Quality Assurance Software for Customer Service

PlayVox mission is to help you deliver Perfect Customer Interactions. PlayVox is the customer service quality monitoring software designed to help businesses deliver great customer experience. PlayVox allows you to monitor your customer service interactions across different communication channels by bringing your customer conversations from different service platforms such as Zendesk, Salesforce, RingCentral, Talkdesk, among others. Small, Medium and Large businesses rely on PlayVox to manage their quality assurance programs. They have left behind home-grown systems, old school QA software and time-consuming spreadsheets to a smarter, faster and enjoyable approach to customer service quality assurance.