Ponvia Technology

Ponvia is a management and technology consulting firm specializing in contact center, customer interaction, and cloud communications.

Founded in 1997, Ponvia is a premier Management and Technology Consulting firm specializing in Contact Centers, Customer Interaction and Cloud Communication Services. For nearly 20 years, Ponvia has been providing management and technology consulting services to enterprise businesses and public sector organizations. As a privately held consulting firm, Ponvia is an independent organization. Ponvia's independence allows them to provide unbiased, vendor neutral consulting for their clients. Ponvia's approach to consulting starts with a deep understanding of the client, their technical and operational environments, their goals and objectives and finally, their strengths and weaknesses. Ponvia seeks this understanding to ensure that the consulting and solutions they provide are actionable, meet the objectives and can be full realized in the environment. As both industry and technology experts, Ponvia is uniquely positioned to identify unmet needs in the marketplace and to develop products and technologies that fill those gaps. This allows Ponvia to bring innovative solutions to their clients that not only meet their objectives, but provide them with a competitive advantage over their competitors. An example of this innovation can be found in Ponvia's most recent development, the Nextnova Customer Experience Platform.