• 1992

Company Description

ALI Solutions, Inc. provides intelligent decision automation solutions to consumer financial service companies in North America, the United Kingdom, and the Asia Pacific. It offers Intelligent Contact Suite that includes ActionSelect for Collections that drives optimal delinquent customer treatment decisions using Action Analytics, optimization, and simulation; and CallTech that maximizes dollars collected or sales per-agent and per hour, as well as optimizes daily outbound call schedules by using call targeting analytics to determine the probability of getting a right-party-contact and the probability of response to the call. The company's Intelligent Contact Suite also comprises OnQ that automates and centralizes campaign and policy management. It also offers Intelligent Decisioning Suite, which includes Vincio that enables predictive decision and model deployment of customer-focused policies, strategies, and actions; and Collection Analytics to identify the accounts to work and not to work. In addition, the company provides implementation services; consulting services, such as optimizing call center campaigns and collections strategies, call center best practices, application of action analytics, and operational assessments for business transformations; custom modeling training and education; and technical support services. ALI Solutions, Inc. was formerly known as Austin Logistics Incorporated and changed its name to ALI Solutions, Inc. in April 2009. The company was founded in 1992 and is headquartered in Austin, Texas. As of September 27, 2012, ALI Solutions, Inc. operates as a subsidiary of Noble Systems Corporation.