• 1999

Company Description

Arantech is an Irish vendor of Customer Experience Management (CEM) solutions. It has pioneered the CEM approach since its inception in 2002. Customer experience management involves taking a customer-centric view of the service received by customers and their interaction with communications service providers (CSPs). This contrasts to network management solutions which take a more network-centric view and manage quality of service delivered across the entire network and customer base. CEM solutions aggregate key data from a range of sources in order to provide insight into the experience of individual customers or small groups of customers.

  • Manufacturer:

  • Formed:

  • Company Address:

    Arantech, Unit 6, Blackrock Business Park, Carysfort Avenue, Blackrock
  • CEO:

    • Brendan McDonagh
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