edrone

First eCRM for eCommerce. Collects and proccesses customer data, consumer behaviours in order to engage store visitors and buyers.

Plug’n’Play marketing automation designed for online stores. edrone analyzes customers behavior (Customer Intelligence) and engage them in using automated and personalized messages (marketing automation). edrone process data on user behavior in the online store. It then follows up customers by sending them personalized, automatic messages using Artificial Intelligence scripts. Our customers include major European online stores as well as developing eStores. Among the edrone customers are: x-Kom, Eastend, CitySport, Agent Provocateur, Tous, Wojas, Muve and over 500 other stores. Each month edrone handles Internet transactions worth over 3 billion Euros. edrone innovation involves the use of Social eCRM and the machine learning technology. KNOWING and ENGAGING are the two pillars of edrone. The system automatically collects and analyses data about user behaviour in the e-store and creates personalized and tailored messages to increase sales and CLV.