Einspect

We are focused on helping you design your own process with our software.

We are focused on helping you design your own process with our software. We can help you with every step of way to design a unique customer experience that will separate you from your competition. 1. Our customer write up, damage report and tire inspection is designed to give your service advisor that needed customer interaction and trust building relationship that we now lack with the computer write up. We need to get our advisors out from behind the counter and back in front of our clients. The personal interaction at the vehicle is critical! I firmly believe that 5 minutes at the vehicle is needed to fully understand your customers issues and needs. So much is now lost by just doing the quick write up at the counter and telling the customer we will call you. The electronic age has crippled our customer service skills, Einspects patented write up process allows that interaction to be brought back. 2. The inspection process has needed an electronic upgrade for years. We have had the computer system to write customers up since the early 80s. Why has our inspection process lagged so far behind? Einspect is the answer to the electronic inspection and is the easiest system on the market today. Our process now allows your techs to complete a quick inspection for the customer and take photos. The inspection is now emailed or printed for the customer for an awesome presentation. 3. Customer communication is now brought into the electronic age with email and texting. We can now text and/or email customer status with ease. We now can make your communication process easy and professional with AutoText.me. 4. Internal reporting and communication is now easier with our tools. We allow the technician to electronically communicate with the advisor to keep them in the bays working making you money instead of at your parts counter or advisor desk.