Emizar

Enables companies to reduce costs and increase consumer satisfaction by providing superior technical support solutions.

Emizar is a company which is transforming cutting edge research in Digital Content Management, Information Retrieval and Personalisation. Their solution enables companies to reduce costs and increase consumer satisfaction by providing superior technical support solutions, in particular personalised, multilingual web self-service. Emizar Customer Solutions Ltd has harnessed on-going research from the Centre for Next Generation Localisation (CNGL) (Science Foundation Ireland Centre for Science, Engineering and Technology and Trinity College Dublin) into an offering that enables their customers to reduce costs and increase consumer satisfaction by providing superior web-based, multi-lingual, self-service customer support solutions.