Feedtrail

Self-service feedback platform enabling businesses to engage with and learn from customers throughout their entire experience

With Feedtrail, businesses can collect in-the-moment feedback on individual employees, departments, locations, and products regardless of the size or complexity of their organization. To make life easier for managers, we have made it ridiculously easy to distill key insights, and share the feedback data throughout their entire organization to empower the appropriate decision makers when it matters most. By giving the right people, access to the right information, at the right time, it ensures businesses always have a pulse on the satisfaction of their customers and can become a champion in service recovery.