Ideaffect

Enterprise Feedback Management

Ideaffect is a web based Feedback Management (a.k.a. Crowd Sourcing) application that creates communities where customers and/or employees and their ideas can connect to an organization. These communities maybe be either public or private. Public communities are built to cultivate new ideas, suggestions and drive innovation on future products, improvement to customer service, or enhancement of a process. Private communities may include key customers, employees, vendors, all simultaneous collaborating and contributing. An Ideaffect feedback community is also an excellent follow-up vehicle to standard surveys. With an Ideaffect Community you can take a deeper dive into survey responses and gain additional insight or validation into their perspective. To further enhance an organization's ability to manage and prioritize feedback, Ideaffect offers features like ESP and CRM API integrations, geo-location of responders, and ranking of ideas. All of these features combined enable Organizations to make faster and better-informed decisions. Think of Ideaffect is your on-line brainstorming session or virtual suggestion box with the added benefit of Social Media and CRM. Several pricing options are available and all come with a 30 day free trial.