iFactor Consulting

Utility Customer Communication Solutions

iFactor develops software products and delivers complete communication solutions for the utility sector, delivering information to more than 100 million people in North America through deployments at more than 30 utility websites. iFactor’s solutions enable utilities to leverage connected technologies such as the web, mobile web, and smart phones to interact with their customers. iFactor's products include: Storm Center, the industry-leading platform for utility outage communications; Notifi, an innovative customer preference management and proactive communications platform; and iFactor Mobile apps, a suite of off-the-shelf customer service apps delivering high-value transactions on the iPhone and Android platforms.