• 2011 December 22

Company Description

Revolutionizing IVR, call handling and messaging solutions

Inference solutions is a global leader in cloud-based IVR, call-handling and messaging solutions. Inference provides Telecommunications Service Providers with an essential component of their Unified Communications strategy. Inference’s flagship product is Inference Studio, a browser based self-service creation environment for building complex call handling and messaging solutions. The Studio environment is sold as a wholesale SaaS offering directly to Carriers and Service Providers. Inference currently sells the platform to more than 28 carriers and service providers across Tier 1, 2, and 3. In addition to servicing its existing customer base, Inference is also the IVR and self-service partner for BroadSoft, the largest soft-switch vendor in the world and the platform which powers more than 600 Carriers across the globe distributed in more than 70 countries.