InstantService

InstantService is an application service provider of integrated chat, email management, knowledge base and lead capture solutions.

InstantService (now Oracle) is an application service provider of integrated chat, email management, knowledge base and lead capture solutions -- home to the highest volume chat servers on the planet and birthplace of internet customer service. ATG acquired InstantService in January 2010 for $17M. Oracle acquired ATG and InstantService IP for $1 billion in November 2010.