muHive

muHive offers a controlled automation framework that helps brands solve the problem of real-time customer engagement.

muHive helps brands solve the problem of real time customer engagement on all contemporary channels on the web (social media, email, websites) with a simple to use, controlled automation framework. muHive automation lets users create powerful rules, via an intuitive drag-n-drop UI, which understand the nature of the incoming message and trigger one or more aspects of their engagement process. This is most suitable for agile customer engagement teams who work with quick evolving processes and want a dynamic and flexible system to adapt at the same time.