• 2009 June 01

Company Description

We connect support (help desk) and development teams by integrating disparate systems.

Our award winning technology (e.g., Microsoft BlueSky Award for innovation) integrates helpdesk/support applications (Microsoft CRM, ServiceNow, SFDC etc.) case/ticket management with various work management solutions for developers (e.g., TFS, VSTS, RALLY, JIRA and VersionOne). The result eliminates the costly “black hole” between support/helpdesk and development teams. We support on premise, cloud and hybrid environments.