Reamaze

Simplified cloud helpdesk for sites and apps. All your customer messages in one place.

Reamaze is simplified cloud helpdesk for sites and apps. Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, Livechat, and knowledge bases. Reamaze is the modern support app made for modern teams. Features Email, Facebook, Twitter, Instagram support, SMS/MMS support, Live Chat, Real time messaging, Public sites - External and internal - Knowledge Bases - Multi-brand management - Simple CRM - Team collaboration and staff notes - Tagging and customer attributes - Automated workflows - Customizable email templates - Automatic collision detection - Customizable notifications, tags, and filters - Response templates - Conversation permalinks - Autoresponders - Volume, response time, and staff reports - JavaScript integrations - API access - iOS and Android apps. They believe awesome customer service is an extension of your ability to strike up meaningful conversations. Everything in Reamaze is designed to reflect this simple concept. Getting started with Reamaze takes minutes, not hours. They don’t dwell in meaningless features like ticket numbers or customer logins. Instead, they focus on designing a product that is intuitive and simple not only for you but also for your customers. Reamaze will help you amaze your customers over and over again with just the right amount of tools you need. Nothing more. And nothing less. Whether you’re building the e-commerce store of your dreams or the next big SaaS, Reamaze can help you deliver awesome, personable customer support experiences.