ResponseTek

ResponseTek Networks provides on-demand customer experience management software solutions for businesses.

ResponseTek Networks Corp. is a global leader in on-demand Customer Experience Management (CEM) software solutions, transforming the voice of the customer into actionable business intelligence. The innovative ResponseTek Listening Platform™ connects Global 1000 corporations, such as HSBC, Vodafone, Barclays, Aon, Rogers and BCAA, with their customer base across retail, call centre, online, technical support, mobile app and business services touch-points. Using a variety of methods – SMS surveys, online collection and social media monitoring included – ResponseTek is able to provide organizations with a single view of the customer experience with quantitative and verbatim analysis. ResponseTek is headquartered in Vancouver with offices in Toronto and London, UK.