• 2002

Company Description

Spark TG has an experience of more than 22 years in Cloud Telephony Services and focuses on excellent user experience and support.

Since it’s foundation in the year 2002, by Sumitr Tyagi and Pawan Kumar, Spark Technology Group Inc provides excellent hosted IVR and integration services. In year 2009, Spark TG Info Pvt. Ltd. was then established as one of the first cloud telephony platform provider in India. The Spark TG Generic Integration Framework enables an IVR system to communicate with most legacy systems seamlessly over any communication and messaging protocol and is capable of handling a million calls per day. Our key service areas are development of custom advanced inbound/outbound IVR, contact center solutions, natural language understanding, voice enabling a website, content management systems, data transformation, and legacy system integration.