Yomdel

Operator-backed live chat services

Yomdel's 'really useful live chat' is friendly, helpful, easy and brings you more of the right sales. We are your virtual shop assistants, standing ready 24 hours a day, seven days a week to meet, greet and help your online customers. We proactively guide them through their shopping journey, our “really useful chat” ensures they get the answers they need immediately and we offer proven cross- and up-sell opportunities. Have you ever wondered why traditional shops have shop assistants? No, probably not, you most likely take it for granted that helping visitors in a shop is essential if you are to maximise the retail opportunity. Now, have you ever wondered why online shops seem to completely ignore the need for shop assistants? Again, probably not. Why not? Doesn’t it make sense to apply exactly the same standards of customer service to virtual visits as you wouldin a physical shop? It’s not enough to offer a phone number and email contacts. Customers today want an immediate response to their questions. That’s where Yomdel comes in.We strengthen your brand and we make your customers happy. Yomdel increases yourconversion rates, boosts your average order value and with our help you’ll see people returning time after time and increases in personal referrals. What are you waiting for? Contact Yomdel today. 'Really useful live chat' with online visitors Increased online ROI Full statistical reports on all visitors 24/7 live chat support Full transcripts on every conversation Decreased shopping cart abandonment rates Improved CSAT and NPS Highly cost effective Membership of the yomdel community Reactive and proactive live chat online