iisy

Provider in the field of diagnostic automation and smart decision support for efficient problem resolution in technical environments.

Already on the market for 20 years, iisy AG, originally founded as spin-off of University of Würzburg, has established itself as a leading solutions provider in the field of diagnostic automation and smart decision support for efficient problem resolution in technical environments. With their software solution SOLVATiO they are the market leader in reactive and proactive detection and resolution of complex technical defects in telecommunications. Their customers count on us in order to deliver first-class support to more than 30 million subscribers. By smartly combining powerful data-driven diagnostic automation, based on state-of-the art machine learning, with user-friendly interaction and guidance driven by digital assistant technology (VR, chatbot) they open a wide field of applications. Their solutions create substantial value wherever technical problem resolution competence is a critical asset, e.g. in post-sales service, in maintenance or industrial manufacturing (rework).