Leger Metrics

Agility Metrics is a vendor of customer feedback solutions and software.

Leger Metrics Inc. (formerly Agility Metrics) is one of North America’s leading suppliers of customer experience management (CEM) and Voice of the Customer (VoC) solutions. Our solutions and services foster deeper engagement by providing continuous customer feedback and real-time actionable insights. Smart brands use this intelligence to improve operations and bottom-line performance, leading to exceptional customer experiences, recovering at-risk customers, and strengthening customer loyalty. Staffed by a passionate and dedicated team of customer experience experts, Leger Metrics is proud to serve some of the leading retail, food service, automotive, and healthcare brands across North America. In November 2012, Leger Metrics was acquired by Leger, The Research Intelligence Group. Combined, the companies offer leading-edge customer experience management and analytics solutions backed by a comprehensive suite of quantitative and qualitative marketing research and customer intelligence services.