inQuba

inQuba powers the customer experiences and engagements of leading brands across the world.

inQuba services & products put in place real-time solutions for the monitoring and management of customer experiences across the organisation. Operational metrics are often a lead indicator of customer experience, while financial performance can be a lag indicator of customer experience. Understanding these relationships allows a business to focus and invest resources in projects & initiatives that will have a direct impact on customer experience. inQuba solutions provide this visibility so that customer experience can be understood over time.