• 2012 June 01

Company Description

Aivo is a company that develops customer services solutions with Artificial Intelligence

Aivo is a company that develops artificial intelligence solutions with the aim of transforming the way companies and customers interact. AgentBot is Aivo’s core product. It is an automated omnichannel customer service platform that uses artificial intelligence to automatically interact with customers across all channels. It helps companies to improve customer experience by learning from users. Aivo AgentBot has a broad customer base that includes Sony, AIG, Visa, Mastercard, GM, LG, Telefónica, among others. Today, Aivo is the leader in Latin American virtual assistants and present in 10 countries. Last year it handled over 100 million interactions in English, Spanish and Portuguese. We are expanding globally by opening offices in new countries and reaching our customers through them. We are also leveraging commercial collaborative partnerships worldwide, with a current focus on Telecom & Cable, FinTech, eCommerce, Utilities and Government.