iConclude

iConclude provides runbook automation, alert response, and process integration solutions for IT companies.

As of April 26, 2007, iConclude Co. was acquired by Opsware Inc. iConclude Co. offers run book automation solutions for information technology enterprises. It offers solutions for automating alert response, reducing MTTR, delivering tool and process integration, and creating end-to-end ITIL processes. The company's OpsForce platform, empowers information technology operations to automate the triage, troubleshooting, repair of incidents and alerts, and repetitive maintenance tasks, as well as delivers comprehensive automation, audit-trail, reporting, scheduling, security, and integration capabilities. It also offers consulting, education, professional, and customer support services. The company's customers include financial services, healthcare and pharmaceutical, media, technology, transportation and logistics, and utilities and energy industries. iConclude Co. was founded in 2005 and is headquartered in Bellevue, Washington.